Manage your organization's subscription and payment method

The Owner manages your organization's subscription in Organization settings > Billing: seats, billing cycles, upgrades, pause and cancel. Your card and invoices are in the billing portal from our payment partner, Dodo Payments or Paddle.

Open Billing

Only the Owner can change billing. Admins can open the Billing tab but can't change anything, and other roles don't see it.

1. Sign in to the SlidesAI Platform.

2. Click the organization name at the top of the dashboard sidebar.

3. Click Organization settings.

4. Go to Billing.

What you can do in Billing

• Change seats: add or remove seats, or move seats between Pro and Premium. See Seats, credits and billing for your organization.

• Switch between monthly and yearly: click Add annual seats or Add monthly seats. The new cycle is a separate subscription, and you can run both at once.

• Upgrade to a Team plan: click Explore team plans.

• Pause or cancel: use Pause or Cancel on a billing cycle. See Cancel your subscription.

• Update your card and download invoices: click Open billing portal. The portal covers every billing cycle in one place.

If you aren't the Owner and need a change, click Notify Owner where the app offers it, or ask the Owner directly.

If you pay through Dodo Payments

Subscriptions bought on or after October 26 are billed by Dodo Payments, and your receipts come from Dodo Payments.

• Adding seats: you pay only for the days left in the current cycle, and your renewal date stays the same.

• Removing seats or moving to Pro: we don't refund the difference. The unused value comes back to your organization as credits.

• Credits from removed seats: you choose whether to share them with the remaining seats or keep them in a Free wallet you can assign to a member.

• Billing portal: Open billing portal opens the Dodo Payments portal.

If you pay through Paddle

Subscriptions bought before October 26 are billed by Paddle, and your receipts come from Paddle.

• Changing seats: Paddle prorates the change and charges or credits you right away. If the payment fails, the change doesn't go through.

• Price: removing seats keeps your current per-seat price. Adding a seat or changing between Pro and Premium moves every seat to today's price.

• Pause and cancel: a pause starts at the end of your billing period, and Cancel opens Paddle's own cancellation window.

• Plan limits: Paddle plans keep the limits you bought them with. See Compare Basic, Pro, Premium and Teams plans.

• Billing portal: Open billing portal opens the Paddle portal.